FAQs
Do you supply genuine crane spare parts?
Yes, we only supply genuine and OEM crane spare parts to ensure quality, durability, and perfect fit.
Which crane brands do you provide spare parts for?
We supply spare parts for major brands including Tadano, Manitowoc, Grove, Kobelco, Liebherr, Demag, and more.
Do you provide installation or repair services?
No, we strictly supply spare parts. We do not offer installation, repair, or workshop services.
How can I confirm if the part fits my crane model?
You can share your crane model and part number with us. Our team will verify compatibility before you place your order.
Is international shipping available?
Currently, we ship within the UAE. For international orders, please contact our team for assistance.
What is your return policy on spare parts?
Returns are accepted for unused parts in original packaging within 7 days of delivery. Custom orders are non-returnable.
How long does delivery take?
Orders are usually processed within 1-2 business days. Delivery timelines range from 2-5 working days within the UAE.
Do you offer bulk order discounts?
Yes, we provide competitive pricing and discounts on bulk orders. Reach out to us for a custom quote.
How can I place an order?
You can place your order directly through our website or contact our sales team for assistance with large or custom orders.
Are part numbers required to order?
Yes, providing the correct part number helps us ensure you receive the exact part you need for your crane.